Dot 5 Hosting Review
Founded in 2002, Dot5Hosting has built its success around our carefully put-together hosting package that meets the needs of all potential users, ranging from the home user through to the commerce business user. Our hosting solution has won many awards over the years, including "Best Budget Host" by Hosting-Review and "Best Web Host" by Top-10-Web-Hosting.
We provide our customers with quality Web hosting at an affordable price and support them with friendly, high-quality technical support. Our call center provides technical support to our customers 24x7, and we pride ourselves on our quick-call response times, and our knowledgeable and courteous staff. We operate on the theory that if we don't look after our customers, someone else will.
Technologies
Dot5Hosting utilizes two data centers in the Boston, MA area. Combined, they occupy over 2400 square feet of space, comprised of over 800 Servers and half a Petabyte of storage. Each center is equipped with:
7/24 Security
Both data centers run on N+1 power (both A/C and D/C) and have the same network architecture and equipment. Our solid, secure network infrastructure is comprised of a pooled server environment, which gives virtually any server on our network the ability to access Web site files when a request occurs. This means that the first machine available will be the one to serve a customer's Web pages, giving our customer sites faster loading times and fewer service interruptions than traditional hosting infrastructures.
Our Front-End Network Consists of:
Dual redundant M7I routers. 2 firewalls incorporating IDP technology cross-connected to the outside world with BGP border gateway protocol.
Site data is parsed by our dual Big Iron load balancers and is then managed by our DELL servers, which are split into application pools (Web, FTP, incoming mail, etc.). This type of architecture allows us to customize each machine to the service it performs, which means more density per box, and ultimately, faster and more reliable services. No pool lives entirely on one rack. Therefore, even the loss of a rack's switch or its power will not take that service pool down.
Our network attached storage enables any machine to access a customer's data. Every machine is clustered with another identical machine that will seamlessly take over if the primary unit crashes. These units are also backed up to another set of storage units that have a mirror copy of the data in case of disk failure in the primary units. An estimated 5.5 gigabits of storage are processed per second through our servers.
Services
Money-Back Guarantee
Dot5Hosting provides a 30-day money-back guarantee on all of its plans. If you are dissatisfied with your service for any reason, you will receive a full refund (minus overage charges and setup fees) if you cancel your account within 30 days of activation.
24x7 Support
Dot5Hosting offers you competent support around the clock. With our Support Team answering all your questions there and then, you can be sure that you will get the answer you need when you need it.