IX Web Hosting Review
Data Centre
When you’re researching a hosting company, this is an important thing to look for. Companies that outsource their hosting customers to other companies are not working for you; they’re working for the dollar signs you represent. They aren’t close enough to the servers where your information is held to care - to tear-up and light a candle when a server dies - or to fight to prevent issues that will ultimately affect you.
Time in Business
We know that selling hosting isn’t the same as selling a car. We are responsible for your website’s security, as well as your happiness with our service. We don’t take your money and hurry off to sell the next model. Getting a hosting plan is only the beginning of what we hope will be a long relationship with IX Web Hosting. In ’99, we were the newbie on the much-smaller hosting scene. Even though we are seasoned- professionals now, we know there is plenty to learn and many innovations and improvements to be made. We have been improving our service since 1999 and hope that with each new customer, we get another opportunity to be better - and not just better than the competition, but better than ourselves.
Call Centre Located in the US
Hopkinsville, Kentucky; to be exact. Normally, just being located in the US wouldn’t be something to brag about, but with all of the complaints concerning support employees having too-low a command of English to help you, let alone greet you properly, this seems an important feature.